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FAQ
Frequently Asked Questions
- Payment Questions
- Why do I have to enter my credit card number when paying via Paypal?
- Do you accept debit cards?
- How do I pay with my credit card without using PayPal?
- What is a pending e-check, and why do I need to wait for it to clear?
- How do I avoid sending an e-check?
- I've sent an e-check, but I did not mean to. How do I cancel it?
- Phone Verification
- Frequently Asked Questions Of Powerleveling
- Is this business safe or legal?
- If I use your leveling service, will I get banned by Blizzard?
- When power leveling, will you use my character to PK (player-kill) or KS (kill-steal)?
- How do I check on the status of my order?
- What do you do if someone sends a tell to my character?
- Do I keep the money & items gained while you play my character?
- If I placed an order on the wrong Realm, what should I do?
- When you are doing power leveling, can you do the Professions powerleveling service?
- What's your payment method?
- Payment Questions
- Why do I have to enter my credit card number when paying via Paypal?
- The buyer would be asked to enter the credit card number initially if it is not a confirmed shipping address providing to complete the transaction. It actually could be a number of reasons Paypal will need to look at the buyer account or payment attempt to verify the reason. You may contact Paypal and they will be more than happy to explain this in detail for you.
- Do you accept debit cards?
- If the debit or checking card has a holographic signature on it, they are generally accepted. If the card is not a Visa or MasterCard, it may not be accepted.
- How do I pay with my credit card without using PayPal?
- We do offer the option to pay using a credit card besides of PayPal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to PayPal you will be presented with an option to pay with your PayPal account or an independent credit card. The option to use a credit card is available.
- What is a pending e-check, and why do I need to wait for it to clear?
- A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to MMOinn's account and then delivery can take place immediately thereafter.
- How do I avoid sending an e-check?
- An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
- I've sent an e-check, but I did not mean to. How do I cancel it?
- If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.
- Why do I have to enter my credit card number when paying via Paypal?
- Phone Verification
- When do we need to do the phone verification call?
- When you order for the first time,or your current order's money has a big difference with your old ones',we will need to call you and confirm the information of your order.
- When you order for the first time,or your current order's money has a big difference with your old ones',we will need to call you and confirm the information of your order.
- When do we do the phone verification call?
- Usually we will call you immediately after we receive your payment.If we cannot call you in time because of dealing with orders,we will contact you when it is convenient for you.Please make sure that the telephone number which you provide is true and valid,so that we can start your order as soon as possible.
- When do we need to do the phone verification call?
- Frequently Asked Questions Of Powerleveling
- Is this business safe or legal?
- We understand that you may get nervous providing us access to your game account for power-leveling. We do our business on the basis of equality and mutual benefit: we'd like to establish long-term relationship with you. After all, our business' survival greatly depends on word-of-mouth. We always take our customer's privacy seriously, divulging zero information to third party and giving to those in our company on a need-to-know basis only.
- If I use your leveling service, will I get banned by Blizzard?
- The risk of account banned by Blizzard includes game account access by a second person other than youself detected by GMs, access from outside the supported regions, and use of robots. We'd try to minimize the risk by chatting to the GMs properly, using your regional IP address to access the game and refrain using bots or macros. We never talk to any other players in game or get involved in any player killing or other controversial activities.
- When power leveling, will you use my character to PK (player-kill) or KS (kill-steal)?
- No! We will never get your character involved in PK, KS, abusive farming or any other behavior that is frowned upon. We understand what we should do while power leveling.
- How do I check on the status of my order?
- If you would like to check on the status of your order, you could logon live chat or send an E-mail to us, also you could check your order status on our web reports. If you have any questions about the power leveling, please live chat with our support agents who are available 24/7. Do not login your game account during the entire course of power leveling service unless notifying us in advance through Live Chat Support.
- What do you do if someone sends a tell to my character?
- Normally, we respond as if AFK (Away from Keyboard) when another player sends your character a tell, however if a GM sends your character a tell, we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, just let us know in advance and we will be sure to use them.
- Do I keep the money & items gained while you play my character?
- Of course, you will get the gold and items. During the process of power leveling, all equipments obtained belong to you.
- If I placed an order on the wrong Realm, what should I do?
- First, you should contact us immediately, you can contact Live Chat Support, tell us your character name or your order number. We'll fix that problem for you.
- When you are doing power leveling, can you do the Professions powerleveling service?
- During the leveling period, we will try our best to help you do your existing professions, but we never guarantee a certain level you required.
- What's your payment method?
- We accept PayPal, VISA, MasterCard, Western Union and Moneybookers
- Is this business safe or legal?
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